We are duplex ventures, a web design and digital marketing agency offering services such as web design and development, UI/UX Design, SEO, social media marketing, content strategy, paid advertising, and analytics. Our website address is: https://duplex-ventures.com. For any privacy-related concerns, you can contact us at duplexvmarketing@gmail.com.
What personal data we collect
When you submit a form on our website (e.g. contact, quote request, or newsletter signup), we collect the data you provide including:
- Name
- Email address
- Phone number (if applicable)
- Company name and website (if submitted)
- Message content
We use this information to:
- Respond to your inquiries
- Provide quotations and service information
- Follow up on marketing leads
- Send relevant content and updates (if you opt in)
Your information is stored securely and not shared with third parties for marketing unless explicitly stated or permitted by you.
Cookies
We use cookies to improve your experience on our site, analyze performance, and deliver personalized content or ads. Cookies may store information such as:
- Your device type and browser
- Pages visited
- Time spent on the site
- Interactions with content or forms
Cookies help us:
- Understand website traffic and behavior (via Google Analytics or similar tools)
- Personalize ads and retarget visitors (via Meta Pixel)
- Remember your preferences (e.g. login or form data)
You may choose to disable cookies through your browser settings. However, this may affect how our website functions.
Embedded content from other websites
Articles or pages on this site may include embedded content (e.g. YouTube videos, Instagram posts, or third-party forms). Embedded content behaves the same way as if you visited that third-party website.
Those websites may collect data about you, use cookies, and track your interaction. Please refer to their privacy policies for more details.
Analytics
We use analytics tools to monitor site performance and user behavior:
- Google Analytics: Tracks user behavior such as page views, session duration, and traffic sources.
- Meta Pixel / Facebook Pixel: Tracks ad performance, conversions, and retargeting.
All analytics data is anonymized and used to improve our marketing effectiveness and site experience.
Email marketing
If you sign up for our newsletter, we may send you relevant marketing emails using platforms such as:
- Mailchimp
- Brevo (formerly Sendinblue)
- ActiveCampaign
You can unsubscribe at any time using the link provided in every email. We do not sell or rent your email address.
Data retention
- Contact form submissions: kept for up to 2 years for customer service or analytics.
- Comments and metadata: retained indefinitely unless removed by request.
- Newsletter or subscriber data: retained until you unsubscribe or request deletion.
- Analytics data: anonymized and retained for up to 26 months (or as set by the platform).
Who we share your data with
We do not share your personal data with third parties unless necessary for service delivery or legal reasons. Examples include:
- Email service providers (for newsletters)
- Cloud platforms or CRM tools (for managing leads or project communication)
- Legal authorities (only when required)
Where your data is sent
Visitor data may be processed by:
- Email marketing tools and CRMs
- Spam detection services (e.g. Akismet)
- Analytics and ad platforms (e.g. Google, Meta, LinkedIn)
Some of these platforms may operate outside your country. We ensure that appropriate safeguards (such as data processing agreements and standard contractual clauses) are in place.
Security
We implement standard security measures such as SSL encryption and access control to protect your data. However, no online system is 100% secure, so we cannot guarantee absolute security.